Frequently Asked Questions

What is CBD?

CBD is an abbreviation for Cannabidiol, a chemical compound found naturally in the cannabis plant. It is NOT mind altering like marijuana, which means CBD will NOT make you high. Researchers discovered the human Endocannabinoid System (ECS), which is the system that CBD interacts with. Learn more about CBD here

What Is The Endocannabinoid System?

The Endocannabinoid System (ECS) Is A Group Of Cannabinoid Receptors In Your Brain And Nervous System. CBD Interacts With Cannabinoid Receptors Which Keeps Your Body In Balance.

Do I Need A Prescription Or Medical Card To Order?

No! A Medical Card Or Prescription Is Not Needed To Place An Order.

Is CBD Legal In My State?

CBD Products Are Made With CBD Extracted From The Industrial Hemp Plant. This Type Of Hemp Has Less Than 0.3% THC And Does Not Alter The Mind Like Other Drugs and it is legal in all 52 States in United States.

What Are Terpenes?

CBD Terpenes Are Oils With Terpenes Added. They Are What Give Plants Their Specific Scents. For Example, The Smell Of Flowers, Fruits, And Cannabis Are All Produced By Terpenes. The Terpenes In Cannabis Not Only Produce A Specific Aroma, But They Contribute To The Difference Between Strains Of Cannabis.

Will CBD Get Me High?

THC Is The Chemical That Produces A “High”. CBD Has Less Than 0.3 THC At Most And Is Filtered Out Leaving 100% Pure, Natural CBD. Our CBD Products Will NOT Get You High.

Is CBD Psychoactive?

CBD Is NOT Psychoactive Like Other Drugs Because It Has Less Than 0.3 THC.

How is hemp different from Marijuana?

The defining difference between marijuana and hemp is the percentage of THC.Marijuana refers to strains of cannabis that contain high levels of THC.Hemp refers to strains of cannabis containing less than 0.3% THC.

Is There THC In Your CBD Product?

Our CBD Is Extracted From 100% Industrial Hemp, Which Has Negligible Amounts Of THC To Begin With; Less Than 0.03% By Weight. To Take It A Step Further, Traceable Amounts Of THC Is Removed Completely In The Extraction Process, Leaving 100% Pure, Natural CBD

Can I overdose on CBD?

No, cannabinoids have no known toxicity. While everyone’s dosage amount is different for their desired results, we many people start in small amounts and increasing the dosage from there.

Will I Fail A Drug Test After Consuming CBD?

Our products have Less Than 0.3% THC. Drug Tests Will Not Detect Such Low Levels Of THC.

Does CBD need to be refrigerated?

No, there is no need to refrigerate our CBD products.

Are your Products Non-GMO?

NO, OUR PRODUCTS ARE NOT GENETICALLY MODIFIED.

What’s the difference between CBD hemp oil and the hemp products I buy at the grocery store?

Hemp products at the grocery store are processed from hemp seeds, which are high in protein and healthy nutrients, but contain almost no CBD oil.

Will CBD Help Me?

The Best Answer Is From Our Customers. Hear What Our Customers Have To Say in Our Testimonials.

Where do you ship?

All purchases from the website can be shipped to Florida, US.

What delivery carriers do you use to ship your orders?

We ship our retail orders out through USPS.

How do I choose my shipping address?

You can choose your shipping address at the time of purchase! Be sure to fill in the shipping address and billing address properly.

When adding a product to your Cart on the website

Feel free to contact us in this situation, we can have your package shipped through a separate carrier if needed. We also ship with FedEx and UPS. Additional shipping fees may apply.

My shipping address is wrong, can I change it?

Yes, as long as the address is fixed before the item is shipped out we can adjust it for you, please contact us. If it is not, then we can have it reshipped to the correct address for you as well.

How long does it take to process and ship my order?

On business days orders will be fulfilled within 24 hours from time of placing, Anything placed over the weekend at this time will not be fulfilled until the Monday following. From there 3-5 business days to deliver.

Can I track the shipment of my order?

Yes, you can! Check the status of your order here.

What do I do if I received my order but it has been damaged or missing items?

Feel free to send us an Email to info@giborganics.com, or call us on our support line +1 (786) 577.2040.

What Payment methods do you accept?

We accept most major credit cards! Unfortunately, at the moment we are not taking Discover.

What do I do if my discount code is expired?

Expired discount code? Send us an email to info@giborganics.com and we’ll help you out as quickly as possible!

How do I cancel my order?

If you would like to cancel your order please contact us right away, you can send us an Email to info@giborganics.com, or call us on our support line +1 (786) 577.2040. If the package has already been shipped from our shipping station, you will just need to return it back to us to complete the refund.

Where is my package?

You can find out the latest information about your package here.